A minimum charge of 1 hour at the appropriate rate will be applied to all work undertaken
Written acceptance (via email or post) of any quotation provided, together with these Terms & Conditions is required prior to commencement of the work
Invoices will be issued within one week of completion of the work with payment due strictly within 14 days of the date of the invoice
Payment is accepted via BACS or cheque
Late payment may result in charges being imposed at the rate of 5% of the total outstanding per month
Cancellation: a client may cancel any work prior to its commencement without charge
If cancellation is requested after work has commenced, then a pro-rata charge will become applicable for the work already undertaken
Once a contract/quotation has been agreed any changes to that contract may incur additional charges which will be agreed at the time
Final responsibility for any work undertaken rests with the client. Any errors or omissions will be undertaken free of charge if notified within 3 days of receipt of the work by the client
No liability or responsibility is accepted for the content of any material supplied by the client and transcribed, copied or edited on the client's behalf
All work provided by the client will be kept strictly confidential and unless requested otherwise will be deleted after a period of 4 weeks
